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Phone Australia - Case Studies

Phone Australia have worked closely with their clients, click the links to view a full case study.

Competitions & Promotions

Case Study 1 - Phone Australia, MD, HP & Dreamworks Madagasgar Competition
Phone Australia developed an SMS and web competition set-up to push the release of the Madagascar DVD. Entrants had to purchase the DVD before being elible to enter the competition. Not only did this competition attract entries bit it also supplied a solid database for future marketing purposes.

Case Study 2 - Phone Australia & Solis Beverages Ipod Competition
A SMS competition called "80 ipods in 8 weeks" was established by Phone Australia to help encourage consumers to try Solis's new range of beverages.This campaign was very successful and Solis have already had further sms campaigns.

Case Study 3 - Phone Australia & Jim Beam MotoXtreme Competition
A major consumer on-pack promotion utilising 190, SMS and Web as entry methods. Phone Australia developed the 190 competition entry mechanics and supplied valuable statistics with its online reporting service.

Rewards Programs

Case Study 4Phone Australia & Nokia & You Rewards
A rewards and loyalty program set-up to incentivise salespeople within retailers to sell Nokia products. Phone Australia set-up an automated 1300 number support service which also included a live switch to operators and online call statistics. 

Case Study 5Phone Australia & Pfizer "Get set with Nicorette"
A loyalty program aimed to help cigarette smokers kick the habit, labelled "Get set with Nicorette loyalty program". Phone Australia established a 190 IVR service which helped Nicorette cover operation costs while helping their consumers.

Live Operator & Recorded Services

Case Study 6 - Phone Australia & the British High Commission Visa & Passport Services
Phone Australia developed a 190, 1300 number service capable of handling the busy schedule of the BHC Visa & Passport service. This sophisticated service had over 50 menu options and included Live, Recorded and Fax components. The BHC has saved countless hours and staff resources thanks to this revolutionary service.

Fax Services

Case Study 7Channel 9 Factsheet Service 
For around 5 years, Phone Australia has been providing an efficient automated fax service which distributes recipe fact sheets for Channel 9 to the masses. The service offers convenience to the many viewers of the 'Kerri-Anne' and 'Fresh Cooking' programs.

To learn more about Phone Australia's Services please Contact Phone Australia 

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