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What does IVR mean?
IVR stands for 'Interactive Voice Response'. IVR is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. For example when you call a service and are given recorded menu options.
The Phone Australia IVR system (IVR) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media. Phone Australia can cater for all your IVR needs.
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